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One technician: standard charges apply ($219, or $199 concession, including up to 30 minutes on site). Clear access is the customer's responsibility, so if the machines can't be safely separated by one technician we may be limited to diagnosis only. If a return visit to the same job is needed within 30 days, the one-technician call-back rate is $119 including up to 30 minutes of labour, then $45 per additional 15 minutes. If two technicians are required, the existing return-visit charge is $238 including up to 30 minutes on site. Our office will confirm the applicable charges before arranging the return visit. Prices include GST.

Two technicians: double our standard charges ($438, or $398 concession). Our office will confirm the cost and arrange the crew before your booking is confirmed.

The initial business visit is $309 including GST and up to 60 minutes onsite for one eligible domestic appliance. Clear access is your responsibility. If one technician cannot safely separate the machines, the visit may be limited to diagnosis. Our office will confirm the charges and arrange the crew for two technicians or a return visit. Parts and further work are extra; prices are estimates only.